Frequently asked questions

Click the "Sign Up" button at the top of the homepage, fill in your personal information, choose a username and password, then follow the on-screen instructions. Your account is created instantly.

Click "Forgot password" on the login page and enter your registered email address. You will receive a reset link within a few minutes. If you don't see it, check your spam folder.

KYC is not yet required for all members. However, depending on your location or the amount you transact, we may request additional verification steps to secure your account and comply with local regulations.

You may create multiple accounts as long as each one is activated with a business pack. Inactive accounts that are not participating in the affiliate program are regularly removed from our database.

You can reach us by email at support@obelixfinance.com or through the contact form on our website. Our team is available Monday to Friday, 9AM–8PM Eastern Time.

We accept USDT (BEP-20 on BSC), and local currency deposits via our Zone Manager network. Additional methods including Perfect Money and Payeer may also be available depending on your region.

USDT deposits on BSC are credited automatically after 2 blockchain confirmations — typically within 1 to 3 minutes. Your balance is updated immediately once the deposit is confirmed.

The minimum deposit is $10 USDT. This is the smallest amount accepted by our on-chain deposit system. You can deposit any amount above this threshold at any time.

Always send USDT on the correct network (BSC/BEP-20) to the address shown in your dashboard. Sending on the wrong network (e.g. ERC-20 or TRC-20) may result in permanent loss of funds. We cannot recover tokens sent to the wrong network.

First verify the transaction on BscScan using your TX hash. If it shows confirmed but your balance hasn't updated after 10 minutes, contact support with your TX hash and deposit address.

Packages range from $20 (Starter) to $500,000 (VIP 2). Packs under $75,000 are valid for 1 year; VIP packs are valid for 2 years. The higher the pack, the greater the daily reward per sale.

Yes — you can upgrade to a higher pack at any time from your dashboard. The cost of the new pack is deducted from your balance. You cannot downgrade to a lower pack.

Once your pack expires, you will no longer receive daily sales rewards. Your balance remains intact. To continue earning, you need to activate a new pack from the Packages section of your dashboard.

Each pack has a fixed reward per sale. The number of daily sales varies (1 to 20 depending on your pack level). Your total daily reward = reward per sale × number of sales generated that day. Rewards must be claimed manually every 24 hours.

Log in to your dashboard and go to the Sales section. If you have unclaimed rewards (after 24 hours), click "Claim Reward" to add them to your balance. You can only claim once per 24-hour period.

Unclaimed rewards do not accumulate. If you don't claim within 24 hours, the previous day's reward is forfeited. We recommend logging in daily to maximize your earnings.

Currently, rewards must be claimed manually. We are developing an automatic reward distribution system for higher-tier pack holders. Updates will be announced on the platform.

OBF partners with 100+ e-commerce platforms and brands worldwide. Our expert team handles product placement, marketing and logistics. Sales volumes are not guaranteed and may vary seasonally — but our track record over 10+ years ensures consistent activity.

TTV tracks the cumulative value of all packs you have activated. Reaching certain TTV thresholds unlocks level bonuses that are credited directly to your balance — rewarding long-term commitment to the platform.

Go to the Withdraw section of your dashboard, enter the amount and your USDT wallet address (BSC/BEP-20), then submit your request. A 10% processing fee applies.

Withdrawals are generally processed every Friday. During high-volume periods, processing may take a few additional days. If your withdrawal shows "Completed" but the funds haven't arrived, contact support with your TX details.

Yes — the minimum withdrawal amount is $10. Requests below this threshold will not be processed.

A 10% processing fee is deducted from the withdrawal amount. For example, a $100 withdrawal request will result in $90 received in your wallet. This fee covers network and administrative costs.

If your withdrawal has been pending for more than 7 days without any status update, please contact us at support@obelixfinance.com with your username and the withdrawal details.

Share your unique referral link from your dashboard. When someone registers using your link and activates a pack, you receive a direct referral bonus — a percentage of their pack value credited to your balance instantly.

The referral bonus depends on your own active pack:

• Starter / Silver 1 — 5% of referred pack
• Silver 2 — 10%
• Gold 1 — 12%
• Gold 2 — 17%
• VIP 1 & VIP 2 — 20%

Your referral link is visible in your dashboard under the "Share" or "Referral" section. Copy and share it on social media, WhatsApp, or any other channel to invite friends.

No limit — you can refer as many people as you want. Each valid referral that activates a pack earns you a bonus. The more active members you bring in, the more you earn.

Yes. OBF uses encrypted sessions, HTTPS connections and regular security updates. Your balance is stored in a secured database. We strongly recommend using a strong, unique password and never sharing your login credentials.

Only send funds to Zone Managers listed in the official ZM directory on our platform. OBF staff will never ask for your password. Be suspicious of anyone claiming to be an OBF agent outside of official channels. When in doubt, contact support@obelixfinance.com.

OBF has obtained a BBB A+ rating and CMI certification. Our services are monitored by independent third-party organizations. We have been operating and refining our platform since 2011.

Zone Managers (ZMs) are trusted agents affiliated with Obelix Finance who handle local currency deposits and withdrawals in their region. They bridge the gap for users who prefer or can only transact in cash or mobile money.

Visit the Zone Manager directory in your dashboard. ZMs are listed by country with their contact information. Only transact with agents who appear on this official list.

Send your request to support@obelixfinance.com with your name, country, and a brief description of how you plan to operate. Our team will review your application and get back to you.

Each ZM specifies the currencies they accept — typically the local currency of their region (XOF, CDF, GHS, HTG, etc.). Contact your nearest ZM directly via WhatsApp to confirm accepted currencies and exchange rates before sending funds.